idnscore Platform Account Terms

When you create an account on idnscore, you agree to the terms that govern your use of our platform. These terms cover account creation, deposits and withdrawals, bonus eligibility, dispute resolution, and our jurisdiction-restricted service model. We have written them in plain language so you understand what we require and what you can expect from us.

Our platform operates under strict compliance with local regulations. We serve users in supported jurisdictions only—our services are not available everywhere, and it is your responsibility to verify that access and use comply with your own jurisdiction's law. We enforce account verification (KYC), monitor for suspicious activity, and reserve the right to suspend or close accounts that violate our terms or applicable law.

This page outlines the core conditions. If you have questions about any term, contact our support team before opening an account.

Account Opening and Eligibility

To open an idnscore account, you must be of legal age in your jurisdiction and not a resident of any territory where our services are prohibited. We require accurate personal information: your legal name, date of birth, government ID number, and proof of address. Providing false information is grounds for immediate account closure and potential escalation to authorities.

We conduct know-your-customer (KYC) verification on all new accounts. This means we collect and verify your identity documents before you can deposit or withdraw. The verification process typically completes within hours, but may take longer if we need additional documentation. Until verification is complete, your account remains in a limited state—you cannot fund it or access live games.

You are responsible for keeping your login credentials secure. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorized access, change your password immediately and contact our support team. We are not liable for losses resulting from compromised credentials.

Deposits, Withdrawals, and Payment Methods

We support nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts at mobile banking, local payment, and online payment. Deposits are processed by your payment provider—we do not hold funds in escrow. Once your payment provider confirms the transfer, your idnscore balance updates immediately.

Withdrawals are subject to verification. When you request a withdrawal, our compliance team reviews your account history, transaction patterns, and payment method to prevent fraud and money laundering. This review may take 1–3 business days. We do not offer subject to verification. Once approved, funds are sent to your original payment method—your bank or e-wallet provider then handles the final transfer, which may take an additional 1–3 business days depending on their processing speed.

During major holidays like Idul Fitri, Idul Adha, or Imlek, banking infrastructure may experience delays. We cannot accelerate processing beyond what your payment provider allows. If your withdrawal is delayed beyond standard windows, contact our support team for status.

account preferences: Your payment provider sets daily and monthly limits. We do not impose additional caps beyond what your bank or e-wallet enforces.
Withdrawal holds: We may place temporary holds on withdrawals if we detect suspicious activity or if your account is under review for compliance reasons.
Bonus funds: Bonus credits are subject to wagering requirements and may not be withdrawn as cash. See our bonus terms for details.

Bonus Terms and Conditions

We occasionally offer welcome bonuses, seasonal promotions, or loyalty rewards. All bonuses are subject to specific terms: wagering requirements (the amount you must bet before bonus funds convert to cash), game restrictions (some bonuses apply only to slots or live casino), and expiration dates.

Bonus funds are held separately from your cash balance. Until you meet the wagering requirement, bonus credits cannot be withdrawn. If your account is closed or suspended before you complete the requirement, any remaining bonus is forfeited. We reserve the right to cancel or modify bonus offers at any time, with notice to affected account holders.

Account Suspension and Closure

We may suspend or close your idnscore account if you:

Violate these terms or any applicable law
Provide false or misleading information during verification
Engage in fraud, money laundering, or other illegal activity
Access idnscore from a prohibited jurisdiction
Attempt to manipulate games or exploit platform vulnerabilities
Harass our staff or other users

If we suspend your account, we will notify you of the reason where possible. You may request an appeal through our support team, but we are not obligated to reinstate your account. If your account is closed, any remaining balance will be returned to your original payment method, subject to verification and applicable law.

Important: We do not offer account account controls or account preferences as part of these terms. If you wish to restrict your own access, contact our support team to discuss options.

Dispute Resolution and Complaints

If you believe we have made an error—such as a missing deposit, incorrect game outcome, or unauthorized withdrawal—contact our support team with details. We will investigate and respond within standard business hours. Most disputes are resolved within 5–10 business days.

If you are not satisfied with our response, you may escalate your complaint in writing to our compliance team. We will review escalated complaints and provide a final decision. If you remain unsatisfied, you may pursue legal remedies available in your jurisdiction.

Jurisdiction and Applicable Law

Our services are available only where local law permits. idnscore does not operate in jurisdictions where online wagering is prohibited or strictly regulated. By accessing idnscore, you confirm that you are in a supported jurisdiction and that your use complies with local law.

We are not responsible for your compliance with your own jurisdiction's regulations. If you access idnscore from a prohibited territory, we may suspend your account without notice. You are solely responsible for verifying that access is legal where you are located.

These terms are governed by the laws of the jurisdiction in which idnscore operates. Any disputes arising from these terms or your use of our platform are subject to the dispute resolution process outlined above.

Our Commitment to You

We at idnscore commit to transparent operations. Our game outcomes are determined by certified random-number generators. Our paytables and rules are published and do not change mid-session. Our withdrawal process is straightforward: verify your account, request a withdrawal, and we process it within standard windows.

We protect your data through SSL encryption, secure password storage, and strict access controls. We do not sell your personal information to third parties. We use your data only to operate our platform, comply with law, and prevent fraud.

If you have questions about these terms, contact our support team. We are here to help you understand your rights and obligations on idnscore.